Handling Workplace Issues with Fairness, Sensitivity and Legal Precision
We understand employers encounter situations where staff raise concerns and grievances, or where employee conduct or performance must be addressed by disciplinary action.
How these matters are handled can significantly impact morale, legal risk, and the reputation of your organisation.
At MSB, we provide clear, pragmatic legal support to ensure that grievance and disciplinary processes are carried out fairly, consistently, and in full compliance with employment law.
Our Expertise
Whether you are dealing with minor issues or complex investigations, our employment lawyers guide you through each step of the process.
We regularly assist with:
- Drafting and reviewing grievance and disciplinary procedures to comply with ACAS Code of Practice.
- Supporting HR teams or managers with internal investigations and formal hearings.
- Advising on suspensions, warnings, and dismissals, including gross misconduct.
- Navigating overlapping concerns, such as discrimination or whistleblowing claims.
- Handling appeals or related employment tribunal risks.
Why it Matters
Poorly handled procedures can lead to:
- Claims for unfair dismissal or constructive dismissal.
- Allegations of discrimination or victimisation.
- Reputational damage and low staff morale.
By following a robust, legally compliant process, you reduce these risks and demonstrate your commitment to fairness and best practice.
FAQs
What is the difference between a grievance and a disciplinary matter?
A grievance is a concern, problem, or complaint raised by an employee. A disciplinary matter involves concerns the employer has about an employee’s behaviour or performance.
Do I have to follow the ACAS Code of Practice?
Can I dismiss an employee for misconduct without a warning?
Should an employee be allowed to bring a colleague or union rep to a grievance or disciplinary hearing?
What happens if an employee raises a grievance during disciplinary proceedings?
Support for Employers
Our services are tailored to suit your business. Whether you need full legal support through a complex disciplinary or simply want your existing policy reviewed, we can help.
We also offer:
- Training for managers and HR on handling grievance and disciplinary procedures.
- Templates and documentation to support a defensible process.
- On-the-spot advice when unexpected situations arise.
Key Contact
