The English Housing Survey have been undertaking a Housing Resilience Study during the Covid-19 pandemic and have published statistics from the second wave of the study showing that 11% of social housing tenants are currently in rent arrears.
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We wish to reassure all of our clients that we are open for business and continue to provide our clients with the service that they expect.
We have put measures in place to ensure that almost all of our workforce are now working from home.
We have a very small skeleton staff in the office supporting those who are working from home.
All of team MSB have access to email and are contactable via their direct phone numbers as normal. They are also available via video call and out of hours if needed.
At this time, we would ask all clients to avoid attending our offices. If you believe that you need to attend one of our offices, please call and arrangements will be made where possible.
We appreciate that these are difficult times and people will have concerns and require urgent legal help. Please do not hesitate to contact us.
We are confident that we have properly balanced the safety of our staff with the needs of our clients, enabling us to continue business as usual.
We have put together a series of briefings on the subject of Covid-19 that you may find helpful.
We hope that you and your families remain safe and well.
Emma Carey,
Managing Partner
