Client Feedback Questionnaire

Help us to improve our service and customer satisfaction.


As part of our commitment to improving the service we provide to our clients, we would be grateful if you can complete this short questionnaire.

Please be assured that the survey is completely confidential and it is optional whether you provide your name and email address if you wish to remain anonymous.

The highest compliment you can pay us is the introduction of new clients. If you know someone who would benefit from our professional services, we would appreciate your recommendation.

About You

Please complete all questions

How well did we keep you informed with the progress of your case?

Was the service you received approachable and friendly?

Was the information and advice explained satisfactorily to you?

Do you feel matters were managed in a competent and timely manner?

How did you find our reception staff?

How was our telephone manner?

How satisfied were you with our overall level of service?

Would you recommend us?

Do you wish to leave any other comments?

and that's it! Just click submit, thank you for your feedback.