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As the firm’s Quality and Compliance Manager, Tracy Thompson oversees all aspects of regulatory compliance in accordance with Solicitors Regulation Authority requirements. Tracy is responsible for maintaining and improving MSB's quality management systems, ensuring practices consistently meet the highest standards. This includes managing compliance with key accreditations such as the Law Society’s Lexcel quality mark and the Conveyancing Quality Scheme (CQS). Tracy works closely with all departments to promote a culture of compliance, risk management and operational excellence across the firm.
