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MSB Solicitors Liverpool

We have just evaluated 146 client satisfaction questionnaires, which have been returned by clients in the 12 months to September 2013.

133 were 'very satisfied' with our service and 12 'satisfied'.

Paul Bibby (Managing Partner) said "Businesses at large would give their right arm for over 90% of their clients indicating that they were very satisfied with service. A 99% satisfaction rating is fantastic."
 
He continued "Everyone is to be congratulated because client satisfaction is all about service across the board, not simply the application of legal knowledge. That comes from reception, telephone manner, willingness to help and responsiveness."

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MSB Solicitors

Our offices locations are:
City Centre
Allerton Road
Wavertree

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T: 0151 281 9040
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The Legal 500 - The Clients Guide to Law Firms    family law resolution solicitors    family law collobrative solicitors
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